Privacy policy

Who is responsible

The controller of the details you send us is:

Κλουβιδάκης ΑλέξανδροςVAT no. 074708510Tax office ΚΕΦΟΔΕ ΑττικήςΓΕΜΗ no. 190774703000 Pefkon 89, 14451 Metamorfosi

What we collect

When you fill in the contact form, we store your name, company, phone, email, subject, number of machines or operators, area and message. The server also keeps logs with the IP address of each visit for 14 days, to keep the website secure and working.

How we use it

We use the form details only to answer your request. We process them because you ask us to, before a possible agreement (Article 6(1)(b) GDPR), and the logs in our legitimate interest in protecting the website (Article 6(1)(f) GDPR). We do not sell them or share them for advertising.

How long we keep it

The website deletes each request automatically two years after it is sent. If we work together, we keep the details the law requires for invoices and contracts.

Services we use

The website and the requests are hosted on a server in the European Union. Cloudflare checks that the form is sent by a person rather than an automated program, and counts visits without cookies. Postmark delivers the email that brings us your request. Sentry receives error reports from the website, without visitors’ details, on servers in Germany. Cloudflare and Postmark are US companies; when data leaves the EU, it is protected by the safeguards the GDPR provides for, such as standard contractual clauses.

Cookies

The website uses only two cookies, both needed for the form: one for its security and one that remembers you passed the security check. We use no cookies for advertising or statistics.

Your rights

You can ask to see, correct or delete your details, or to limit how we use them, by writing to us at: alex.klouvid@ak-cert.gr

If you believe we have not respected your rights, you can complain to the Hellenic Data Protection Authority: www.dpa.gr